Privacy policy

Privacy Policy
Effective Date: 16/03/2025

At Aureli, your privacy is treated with the same care and consideration as our products. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or engage with us in any way.

1. Information We Collect

To offer a seamless and secure experience, we collect the following types of information:

a. Personal Information
Provided when you make a purchase, join our newsletter, or contact us directly. This may include:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (securely processed via trusted third-party providers)

b. Non-Personal Information
Collected automatically when you browse our site, including:

  • IP address

  • Browser and device details

  • Website usage data (e.g., pages visited, time spent on site)

2. How We Use Your Information

We use your information to provide and improve your experience with Aureli, including:

  • Processing and fulfilling your orders

  • Offering customer support

  • Improving our products and website

  • Sending promotional emails and updates (with your consent)

  • Ensuring the security and integrity of our services

3. Sharing of Information

We do not sell or rent your personal information. We only share data with trusted third parties when necessary, including:

  • Payment processors, for secure transaction handling

  • Shipping providers, to deliver your order efficiently

  • Analytics and marketing platforms, to enhance our website and customer experience

All partners are contractually obligated to protect your data and maintain confidentiality.

4. Cookies & Tracking Technologies

Aureli uses cookies and similar tools to:

  • Optimize website functionality and performance

  • Analyze user behavior and improve navigation

  • Deliver personalized content and offers

You can manage or disable cookies through your browser settings.

5. Data Security

We are committed to safeguarding your personal information. Aureli employs industry-standard security measures to prevent unauthorized access, disclosure, or misuse. While we strive for excellence in data protection, we advise users to practice safe internet habits as no system is entirely foolproof.

6. Your Rights

You are entitled to:

  • Access, correct, or delete your personal data

  • Opt out of marketing communications at any time

  • Request a copy of the data we hold about you

To exercise these rights, please contact us at info@shopaureli.com.

7. Third-Party Links

Our website may include links to third-party websites. Aureli is not responsible for their content or privacy policies, and we recommend reviewing their policies before sharing any personal data.

8. Changes to This Policy

We may update this Privacy Policy as needed to reflect changes in our practices or legal obligations. All updates will be posted on this page, with the effective date clearly indicated at the top.

9. Contact Us

For any questions about this policy or your personal data, please contact us at:
Email: info@shopaureli.com