Terms of service

Terms of Service
Effective Date: 19/02/2025

Welcome to Aureli. By accessing or using our website ("Site") and services, you agree to the following Terms of Service ("Terms"). If you do not agree to these Terms, we kindly ask that you refrain from using our Site and services.

1. Acceptance of Terms

By browsing, creating an account, or making a purchase on our Site, you confirm that you:

  • Have read, understood, and agreed to these Terms.

  • Are at least 18 years old or have reached the age of majority in your jurisdiction.

  • Will comply with all applicable laws while using our Site and services.

2. Changes to Terms

Aureli reserves the right to update or modify these Terms at any time. Updates will be posted on this page, and your continued use of the Site following changes constitutes acceptance of the revised Terms.

3. Privacy Policy

Use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and safeguard your personal data.

4. Account & Registration

  • Accuracy: You agree to provide accurate, complete information when creating an account or placing an order.

  • Security: You are responsible for maintaining the confidentiality of your account credentials.

  • Notification: Please notify us immediately of any unauthorized access or security breach.

5. Orders & Payments

  • Product Descriptions: While we strive for accuracy, we cannot guarantee all content is error-free.

  • Pricing: Prices are listed in the currency shown on the Site and are subject to change without notice.

  • Payments: Payments are securely processed by third-party providers.

  • Order Acceptance: We reserve the right to accept or decline any order. Refunds will be issued if an order is canceled post-payment.

6. Shipping & Delivery

  • Address Accuracy: You are responsible for providing the correct shipping information.

  • Delivery Time: Estimated delivery times are provided for convenience and may vary.

  • Risk of Loss: Once a package is transferred to the shipping carrier, the risk passes to the recipient.

7. Returns & Refunds

We accept returns within 30 days of delivery. For details, please visit our Returns Policy. Refunds will be processed to your original payment method.

8. Intellectual Property

All content on this Site (text, images, graphics, designs) is the property of Aureli or its content providers and is protected by intellectual property laws. You may not copy, distribute, or use our content without express written permission.

9. Prohibited Activities

You agree not to:

  • Engage in unlawful or fraudulent activity on the Site.

  • Introduce malicious code or attempt to disrupt the Site’s functionality.

  • Infringe upon the intellectual property or privacy rights of others.

  • Collect data from other users without consent.

Violation may result in account suspension or legal action.

10. Disclaimer of Warranties

Aureli provides the Site and services "as is" without warranties of any kind. We do not guarantee uninterrupted or error-free service.

11. Limitation of Liability

To the extent permitted by law, Aureli shall not be liable for any direct or indirect damages resulting from:

  • Use or inability to use the Site or services

  • Purchases made via the Site

  • Unauthorized access to your data

12. Indemnification

You agree to indemnify and hold harmless Aureli and its affiliates from any claims, liabilities, or expenses arising from your use of the Site or violation of these Terms.

13. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for their content, policies, or practices.

14. Governing Law

These Terms are governed by the laws of the Netherlands. Any legal disputes will be exclusively handled by the courts in the Netherlands.

15. Termination

We reserve the right to terminate or suspend access to our Site or services at any time, without notice, if you violate these Terms.

16. Miscellaneous

  • Entire Agreement: These Terms and our Privacy Policy constitute the full agreement between you and Aureli.

  • Severability: If any part of these Terms is found unenforceable, the remaining sections remain in effect.

  • Waiver: Our failure to enforce any provision shall not constitute a waiver of that right.

17. Contact Us

For any questions regarding these Terms, please contact us:
Email: info@shopaureli.com

Thank you for choosing Aureli. We’re honored to be part of your self-care ritual.